Shipping & Returns

Affordable Wax Melt Delivery

That’s right – delivery charges are never fun, which is why we will only ever charge you a maximum of £2.50 for full Royal Mail Tracked 48 delivery no matter how much or little you order. And even better, it’s completely FREE if you spend over £25!

All orders are dispatched within 1 – 3 business days and are sent via the Royal Mail Tracked 48 (2 to 3 day delivery aim after dispatch) which means your order will be through your letter box as quick as a flash!

Please allow slightly longer for dispatch during our busiest times of the year! Royal Mail are also currently experiencing delays given the current situation, so allow longer than usual for delivery!

For an even quicker delivery, upgrade to Royal Mail Tracked 24 (1 day delivery aim after dispatch) at a little extra cost at checkout!

Please note: we are currently unable to offer Next Day delivery. If you choose to upgrade to Tracked 24 Hour Shipping, you will receive your order 24 hours after we have dispatched it. Please take our 1 - 3 business day dispatch time into consideration.

 

Shipping charges to the following countries and zones:

United Kingdom

  • £2.50 for Tracked 48 (48 hour delivery after dispatch) - optional upgrade to Tracked 24 for an extra £1.00
  • FREE Tracked 48 (48 hour delivery after dispatch) shipping if your order is over £25.00 - optional upgrade to Tracked 24 for an extra £2.00

Europe

United States

Australia & New Zealand

Rest of the World

Unfortunately we are unable to ship outside of the UK at the current time. 

 

 

 

Returns

In the unlikely event that you are unhappy with your order, please email support ellie@scentfulwax.co.uk and we will try to resolve the issue.

Please see our returns policy for guidelines on our returns procedures.

Come Visit Us!

Leigh on Sea store

Enter the pink front door to a realm of scented goodness! Warning - you will leave one hundred percent addicted!

established in 2020

Our Leigh on Sea Store is THE place to try out almost every single one of our beautiful scents, all under one roof! This little beauty of a store came about by accident..... we needed more room after online orders soared, and we thought.... why the heck not?!?

Fast forward a few months, and our Scentful Wax store was born!

60+ fragrances to try

If you are a wax fanatic, and love nothing more than trying out the best fragrances around, then this shop is for YOU!

We have customers travel from all over the country to visit, so why not pop in and come and say hi!

We can't wait to see you!

Leigh on Sea Store

184 Leigh Road, Leigh on Sea, Essex, SS91BT

Tues - Sat: 10am - 4pm

Sun & Mon: Closed

Tel: 01702 568373

Get directions