Shipping & Returns
Affordable Wax Melt Delivery
That’s right – delivery charges are never fun, which is why we will only ever charge you a maximum of £3.50 for full Royal Mail Tracked 48 delivery no matter how much or little you order. And even better, it’s completely FREE if you spend over £35!
All orders are dispatched within 1 – 3 business days and are sent via the Royal Mail Tracked 48 (2 day delivery aim after dispatch) which means your order will be through your letter box as quick as a flash!
Please allow slightly longer for dispatch during our busiest times of the year! Royal Mail are still suffering from delays as a result of the pandemic, so please allow longer than usual for delivery during busy times!
For an even quicker delivery, upgrade to Royal Mail Tracked 24 (1 day delivery aim after dispatch) at a little extra cost at checkout!
Please note: we are currently unable to offer Next Day delivery. If you choose to upgrade to Tracked 24 Hour Shipping, you will receive your order 24 hours after we have dispatched it. Please take our 1 - 3 business day dispatch time into consideration.
Shipping charges to the following countries and zones:
United Kingdom
- £3.50 for Tracked 48 (48 hour delivery after dispatch) - optional upgrade to Tracked 24 for an extra £1.49
- FREE Tracked 48 (48 hour delivery after dispatch) shipping if your order is over £35.00 - optional upgrade to Tracked 24 for an extra £2.50
Europe
- £9.95 for International Tracked Shipping (3 to 4 Working Day Delivery aim after dispatch)
- FREE International Shipping (3 to 4 Working Day Delivery) shipping if your order is over £50.00
Canada
- £12.95 for International Tracked Shipping (5 to 7 Working Day Delivery aim after dispatch)
- FREE International Shipping (5 to 7 Working Day Delivery) shipping if your order is over £60.00
United States
- £13.95 for International Tracked Shipping (5 to 7 Working Day Delivery aim after dispatch)
- FREE International Shipping (5 to 7 Working Day Delivery) shipping if your order is over £60.00
Rest of the World
- £21.95 for International Tracked Shipping (5 to 7 Working Day Delivery aim after dispatch)
Returns
In the unlikely event that you are unhappy with your order, please email support support@scentfulwax.co.uk and we will try to resolve the issue.
Please see our returns policy for guidelines on our returns procedures.